The first years of operation have enabled the BCS to learn more about the business, our customers, and the building. In addition, we have undertaken three surveys of members, a week-long survey of customers across all parts of the business, and a survey of our staff.
Feedback from all these sources has been used to inform this business plan, which focuses on action we need to take over the next two years to provide a financially stable footing for future growth.
Business plan 2019
A copy of the original business plan, produced to support the purchase of The Anglers Rest is available in the archive section.